BT Wholesale – 21CN Incident Report :TEST ASG PLS IGNORE : Reference 16972 : Issue 1 :
May 17th, 2012BT Wholesale – MERULA LTD – Network Planned Engineering Work (PEW) Notification PW192748 Standard – (MID 15250744) – EU outage of up to 1Minutes
May 17th, 2012BT Wholesale – Broadband Planned Works
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PEW Manager – Automatic Mailer
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
Please direct any queries regarding this email to your Account Manager.
17/05/2012 11:44
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Dear Customer
This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale’s Broadband Network
The work involved is necessary; please see statement of work for End User outage.
BT PEW Reference No:
PW192748
Planned duration details:
Planned start:
01/06/2012 04:45
Planned finish:
01/06/2012 06:00
End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:
This Planned Engineering Work is required on the Broadband Nodes to move one or more Virtual Paths . This will result in an End User service outage of approximately 1 minute that will occur within the outage window of (04:45-06:00) within this PEW. A list of your end users affected will be available on Broadband Customer Reporting (BBCR). Please note it may take up to a maximum of 48 hours for the affected circuits to appear on BBCR.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.
BT Wholesale – MERULA LTD – Network Planned Engineering Work (PEW) Notification PW192748 Standard – (MID 15250744) – EU outage of up to 1Minutes
May 17th, 2012BT Wholesale – Broadband Planned Works
—————————————————————————————————–
PEW Manager – Automatic Mailer
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
Please direct any queries regarding this email to your Account Manager.
17/05/2012 11:44
—————————————————————————————————–
Dear Customer
This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale’s Broadband Network
The work involved is necessary; please see statement of work for End User outage.
BT PEW Reference No:
PW192748
Planned duration details:
Planned start:
01/06/2012 04:45
Planned finish:
01/06/2012 06:00
End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:
This Planned Engineering Work is required on the Broadband Nodes to move one or more Virtual Paths . This will result in an End User service outage of approximately 1 minute that will occur within the outage window of (04:45-06:00) within this PEW. A list of your end users affected will be available on Broadband Customer Reporting (BBCR). Please note it may take up to a maximum of 48 hours for the affected circuits to appear on BBCR.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.